Author(s)

Zeyun Li

Corresponding Author

Zeyun Li

Abstract

Based on the blockchain technology, this article analyzes the problems encountered by the Ritz-Carlton Tianjin in the process of informatization. It is found that the hotel is not strict enough to protect customer information. It relies too much on the increased occupancy rate of the OTA, which makes the platform commission rate higher and higher. The hotel network evaluation effect is not good, etc. In response to the corresponding problems, combined with blockchain technology, the paper proposed solutions, hoping to provide help for the informatization process of the Ritz-Carlton, Tianjin.

Keywords

Blockchain technology, Information management, Hotel information management system